Who Handles Shipping?
PrimeBiome orders are fulfilled through the retailer and its shipping partners. This website provides product information and may link to the retailer, but it does not pack or dispatch orders. The final shipping terms shown during checkout and in your order confirmation control your purchase.
United States
The seller's published support information has described typical U.S. delivery in approximately 5–7 business days after processing. Delivery estimates are not guarantees and may vary by destination, carrier, weather, and seasonal volume.
International Destinations
Published seller information has described delivery to selected international destinations in approximately 10–15 business days. Availability, shipping charges, customs duties, and delivery time depend on the destination and the checkout terms.
Processing and Tracking
Orders may be processed after payment and order confirmation. If tracking is provided, use the link or tracking number in the retailer's confirmation or shipment email. Carrier scans may take time to appear after a parcel is handed over.
Delays, Incorrect Addresses, and Missing Packages
- Check that your shipping address is complete and accurate before submitting an order.
- Allow extra time for customs clearance, public holidays, weather disruptions, and carrier delays.
- If a package appears delayed or missing, contact the retailer using your order number and tracking information.
- Any reshipment, address correction, or refund is subject to the retailer's current order policy.
Shipping Charges and Current Offers
Shipping charges and free-shipping promotions may vary by package and destination. Review the final order total before payment. For a question about an existing shipment, use the customer-service contact shown in your order confirmation.